1. Introduction Thank you for shopping at tossca.net. If you are not entirely satisfied with your purchase, we’re here to help. Our products come with a 90-day warranty to ensure your satisfaction and trust in our products.
2. 90-Day Warranty All products purchased from tossca.net are protected under a 90-day warranty from the date of delivery. This warranty covers any manufacturing defects and damages incurred during transit.
3. Eligibility for Returns or Exchanges To be eligible for a return or exchange, your item must meet the following conditions:
- The item must have been purchased from tossca.net.
- The item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- A receipt or proof of purchase must be provided.
4. Contact Us for Returns To initiate a return, please contact our customer care team at care@tossca.net. Provide your order number, details about the product, and the reason for return. We will guide you through the steps to return the product.
5. Return Process Upon receiving your return request, we will evaluate it and notify you of the approval or rejection of your return. If approved, you will be instructed on how to send back the item.
6. Refunds Once we receive your returned item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 3-5 business days, depending on your card issuer’s policies.
7. Exchanges If you need to exchange a defective or damaged item, send us an email at care@tossca.net. We will verify the defect or damage and provide instructions for exchange.
8. Changes to Return Policy tossca.net reserves the right to update or modify this Return Policy at any time without prior notice. This policy was last updated on 05 MAY 2024.
9. Contact Us If you have any questions about our Return Policy, please contact us at care@tossca.net.